We’re Still Open & Serving Our Community
The team here at Metroplex Leak & Line Locators has been monitoring the Coronavirus situation very carefully for the past several weeks. We want you to know that we are taking the health and safety of our customers, employees, & the local community at large very seriously. This is why we have implemented additional precautions & safety protocols in addition to our standard employee and customer safety practices.
Additional Precautions for the Safety of Our Customers, Employees, and Community:
We take our role in the community seriously and try to make every effort to ensure our clients are taken care of, but also that our technicians are safe as we enter our clients’ homes and businesses.
1.) If you are sick or have been exposed to the Coronavirus, please cancel your appointment by calling us at (281) 645-5039.
2.) Please avoid physical contact with our technicians and maintain as much space as is reasonable during the time of the appointment. We will greet you with a warm smile, but not a handshake at this time.
3.) Please wash your hands with soap and water for 20 seconds prior to our arrival for our scheduled appointment. With your permission, our technician will wash their hands as well. Please instruct them to do so, otherwise, they will use the company-provided hand sanitizer prior to reaching your door.
4.) Our technicians will wear a brand new pair of disposable latex gloves and disposable shoe coverings on every service call.
5.) If a technician is sick, they will be asked to stay home and get well; therefore, we ask for your patience and understanding in case an appointment must be rescheduled. As always it is our intent to continue to serve our customer’s plumbing needs while mitigating any unnecessary risk within our local community & our country at large.
We thank you in advance for your patience during this most challenging and unprecedented time.